Lash L’Atelier is committed to ensuring that our website at lashlatelier.com (the "Site") is accessible to everyone, including people with disabilities. We believe every visitor deserves a clear, usable experience, and we work to make our Site as inclusive as we reasonably can.
The Site was designed and built on our behalf by Wallink Systems with accessibility as a core part of the build.
Our commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines are the internationally recognized standard for making web content more accessible, and they are the benchmark generally referenced in connection with the Americans with Disabilities Act (ADA). We also strive to follow the applicable requirements of the ADA and other relevant accessibility laws.
Measures we take
To support accessibility, the Site is built with practices that include:
- Semantic, well-structured HTML so content is meaningful to assistive technologies such as screen readers.
- Keyboard navigability — interactive elements can be reached and operated without a mouse, with visible focus indicators.
- Text alternatives — meaningful images include descriptive alternative ("alt") text.
- Sufficient color contrast between text and background to aid readability.
- Responsive, resizable layouts that adapt to different screen sizes and support browser zoom and text resizing.
- Descriptive links, labels, and headings that make the page structure clear.
- Forms with associated labels and clear error messaging.
Conformance status
The Web Content Accessibility Guidelines define requirements at three levels — A, AA, and AAA. This Site is designed to be substantially conformant with WCAG 2.1 Level AA, meaning it meets the majority of those requirements. We assess accessibility using a combination of automated tools and manual review, including keyboard and screen-reader checks, as part of building and maintaining the Site.
Ongoing effort
Accessibility is an ongoing process, not a one-time task. We review accessibility as part of building and maintaining the Site and work to address issues as they are identified. As content, features, and standards evolve, we continue to make reasonable improvements.
Known limitations and third-party content
Despite our best efforts, some parts of the Site may not yet be fully accessible, and portions of the Site provided by third parties (such as embedded maps, social-media feeds, payment widgets, or other external tools) may be outside our direct control and may not fully conform to WCAG 2.1 AA. We work to choose accessible third-party services where possible and to provide accessible alternatives where practical.
We are committed to making a good-faith, reasonable effort toward accessibility. This statement reflects that commitment and is not a warranty or guarantee that the Site meets every accessibility requirement at all times.
Compatibility
The Site is designed to be compatible with current versions of major browsers and with common assistive technologies. If you use an older browser or assistive technology, some features may not work as intended, and we recommend keeping your software up to date for the best experience.
We welcome your feedback
If you encounter any accessibility barrier on the Site, or need information or a service in an alternative format, please tell us — your feedback helps us improve. Contact us and, if possible, include the page address (URL), a description of the issue, and the browser or assistive technology you were using:
- Phone: (724) 467-3479
- Address: 26 Campbell Street, Hickory, PA 15312
We aim to respond to accessibility feedback promptly and to resolve valid issues as quickly as is reasonably possible. If you need assistance with anything on the Site in the meantime, contact us and we will be glad to help you directly.
Formal complaints
If you are not satisfied with our response, you may let us know using the contact details above and we will make a further reasonable effort to address your concern.